Refund policy

  • We follow a 14 day hassle free return policy.

 

Let's keep in mind

  • Only purcahses made on www.feelingsindia.com are eligible for returns.
  • Return requests should be raised within 14 days from delivery.
  • To be eligible for return, the item must be in the same condition as it was received, unworn or unused with tags and in its original packaging.

Eligible for Return (within 14 days from delivery):

  • Bras.
  • All outerwear products, including Nighties, Short Kurtas etc.

Exclusions for Health & Hygiene Standards:

  • Innerwear ( Panties, Hipsters, Boyleg, Shorties, Underwear etc.)

 

Return Guidelines:

Damaged External Packaging:

  • If the packaging is damaged, don't accept the package.
  • Report immediately through the Contact Us section.
  • Once the return is accepted by us, the refund gets queued for processing to the banking partners.

 Delivery of Damaged/Different Product:

  • Please furnish images of Damaged/Different Products to substantiate the claim.
  • Refund gets queued for processing to the banking partners after successful pick-up.

Return through Self-Shipment:

  • Return the items in the original packaging to the address in contact us section.

Guidelines for Product Quality Concerns:

We adhere to a meticulous and thorough quality assurance process for every product to uphold the highest standards of quality.

  • A defect is defined as any irregularity or flaw that surpasses normal wear and tear. In the rare event that you discover a defective product, we are committed to resolving the issue promptly and efficiently.
  • Please don't hesitate to reach out to us.
  • Providing images showing the full front and back views of the defective product, the product label, and highlighting the area of defect will expedite our assistance.
  • Upon acceptance of your claim, we will gladly offer a refund or replacement for the garment. Please note that refunds are applicable for purchaes made through www.feelingsindia.com . Additionally, we may request the defective product for internal analysis and inspection purposes.
  • Your satisfaction is our utmost priority, and we are committed to ensuring a resolution to any concerns you may have regarding our products.

Note: Only authentic products are eligible for refunds. Please note that items purchased on sale are not applicable for refund..

 

Self- Shipment address:

Feelings

C/O COASTA RETAIL

Shop No.3, Basement, Below ICICI Bank

Saurav Tower, Vaishali Nagar,

Jaipur-302021, Rajasthan, INDIA

Contact Number: +91 9929097850.